At rosadresses.com, we value every customer’s shopping experience. If you are not completely satisfied with your spring women’s clothing purchase, we offer a 30-day return policy. Please read the following return and refund terms carefully:
Return Period: You have 30 days from the date you receive the item to request a return. Please ensure you submit your return request within this period.
Eligibility for Returns: Returned products must be unworn, unwashed, and retain their original tags and packaging. To ensure product condition, return requests will not be accepted if the product shows any signs of use, stains, or is incomplete.
Return Request Process:
Please send an email to our customer service email address (ashley@rosadresses.com) providing your order number and reason for return.
We will process your request as soon as possible and provide the appropriate return address and instructions.
Address: 904 CHURCH AVE, COMANCHE, OK 73529
Return Costs: Generally, return shipping costs are borne by the customer, unless the item was sent to the wrong address or has a quality issue. In special circumstances, we may provide a prepaid return label, but this must be confirmed with customer service beforehand.
Refund Processing
Once we receive the returned goods and confirm they meet the return conditions, your refund will be processed within 5-10 business days. The refund will be processed through your original payment method.
We are committed to doing our best to ensure your satisfaction. Please feel free to contact us if you have any questions or concerns!